IT support – support of IT infrastructure, PCs, servers, networks
Are You a company whose core-business has nothing to do with informatics? Do You require seamless and smooth running of IT, so You can fully concentrate on Your goals? We understand You.
Our basic idea of services in the field of IT support is a proactive action. Allit has set a high standard of these services and thank to that, we are capable of not only very prompt reaction in case of problems, but mainly to prevent their occurrence. Therefore, for each client we realize at first:
Initial IT audit:
- inventory of all Your ITs covered by Allit services
- identification of weak spots – a proposal for improving and optimizing Your IT processes with the focus on data security
Complete IT support services:
- ensure the proper, correct and smooth operation od IT
- guarantee of intervention on case of a problem – up to 4 hours
- direct contact to technician, that solves the problem
- ensure regular data backup (several levels)
- and much more
Delivery of new HW and SW directly to the Customer's office for favorable prices, their installation and proper setup
Customer portal
Regular monitoring of correct systems' functioning to prevent possible errors and problems
Security checking (antivirus, antispyware solutions)
Remote Access for Allit IT administrators – this brings faster reactions and faster problem-solving, possible remedies withing minutes of being reported
Safe access for clients' employees to the company's network whereever their location is – they can work just like being in the office
Mail server – e-mail accounts management, e-mail aliases, e-mail redirecting, e-mail backup
File server – file sharing, printers' sharing, users' access rights
All operating systems (Windows, Linux, MAC OS…) management
Server management (Windows, Linux)
Data network components' management – routers, swithes, ensurign the compatibility
Correct printers setup (network printers, paper saving…)
After fitting the Allit-standards, Your IT equipment works correctly with minimal problems, just like you imagine. However, this is not the end of our job. We bring clever solutions, that can make your business more effective and help you to achieve Your goals easier.
…to make information technologies more helpful and supportive in you business.